Teams
5 min
The sticky note that saved a launch
One quote from one nurse changed a whole release plan.
Sometimes the most important note on the wall is the smallest one.
What I did
Five interviews, one sorted wall, one change worth shipping. The notes told the story; I just wrote it down.
What changed
Fewer steps, plainer words, and a number we could watch every week.
More notes
Research
6 min
How I run a five-day research sprint
Monday to Friday, from a blank wall to one problem worth solving.
Process
4 min
Why my wireframes stay on paper
Paper is cheap to throw away. Pixels make people fall in love too early.
Teams
5 min
The sticky note that saved a launch
One quote from one nurse changed a whole release plan.
09 · start
Got a messy problem? Write it down.
One line is enough. It lands on my wall and I reply within two days.